Terms & Conditions

Last updated: August 7, 2026

These Terms & Conditions ("Terms") govern your access to and use of the EchoX One platform and related services (the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Use of the Service

You must be authorized by an organization to use the Service and be at least 16 years old. You agree to use the Service only for lawful purposes and in accordance with these Terms and any policies set by your organization.

2. Accounts & security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use or security breach.

3. Acceptable use

You agree not to:

  • Use the Service to transmit unlawful, harmful, harassing or infringing content;
  • Attempt to gain unauthorized access to the Service or its related systems;
  • Interfere with or disrupt the integrity or performance of the Service;
  • Reverse engineer, resell or misuse any part of the Service; or
  • Violate any applicable law or the rights of others.

4. Content ownership

You and your organization retain ownership of the content you create and transmit through the Service. You grant us a limited license to process that content solely as necessary to provide and secure the Service.

5. Service availability

We strive to keep the Service available and reliable but do not guarantee uninterrupted access. We may modify, suspend or discontinue features from time to time, and we perform maintenance that may temporarily affect availability.

6. Intellectual property

The Service, including its software, design and trademarks, is owned by EchoX One and its licensors and is protected by intellectual property laws. These Terms do not grant you any rights other than the limited right to use the Service.

7. Disclaimer & limitation of liability

The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, EchoX One shall not be liable for any indirect, incidental or consequential damages arising from your use of the Service.

8. Termination

We may suspend or terminate your access to the Service if you violate these Terms or if required to protect the Service or other users. Upon termination, your right to use the Service ceases immediately.

9. Changes to these Terms

We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

10. Contact us

Questions about these Terms can be sent to support@echox1.com.